Many users had a ready outlet for their frustrations: Twitter. The Q&A has been rescheduled for Monday - which the store announced in a post to its Facebook page. She said two people called the store to ask if they were doing something wrong on their end. We're not used to it being down," said Jackie Karsten, the marketing coordinator for the store. "I hope our customers aren't upset that we couldn't communicate with them. Customers and employees were both confused. The Drummers Garden Center & Floral, a plant store in Mankato, Minnesota, was unable to hold a live video Q&A on Facebook that it had planned for weeks. While some less active users may not have noticed that Facebook services were down, other frequent users and advertisers keenly felt its absence. The disruption seemed spotty, with some apps and parts of the apps working for some but not others. "The longer something like this lasts, the more questions there are." "In these situations a lack of transparency is not a good look," Ives said. Facebook said on Wednesday that the problem was not related to a "distributed denial of service" or DDoS attack, a type of attack that hackers use to interrupt service to a site, but didn't provide any other details until Thursday. It didn't help that it took Facebook so long to explain what was going on, he said. Longer term, Facebook's reputation with advertisers and investors could be damaged, said Wedbush Securities managing director Dan Ives. But they lose potential customers who might have seen their ads when the site and apps were down. Users have taken to Twitter to share their frustration with memes and posts.The disruption isn't likely to hurt advertisers much, since they usually pay for ads per click or impression. As mentioned, there has been no official communication from Meta on the current outage. Given the fact that both Instagram and Facebook Messenger are owned by Meta (formerly known as Facebook), it could be possible that the messaging issue on both Instagram and Facebook Messenger should be resolved at the same time. It should be noted that so far, the issue appears to be only restricted to the platforms' messaging features, as all the other features of the apps seem to be working fine, ABP Live could verify independently. Facebook Messenger, on the other hand, also showed signs of outage late on Tuesday. At the time of writing, Downdetector shows 1,150 reports on the Instagram outage. While the outage reports dipped early morning on July 6, at around 3:17am, they peaked again at around 10:17am. On July 5, Downdetector showed a peak in Instagram outage reports from users, with over 1,280 users flagging issues with the photo- and video-sharing service at around 11:17pm. There has been no official communication from Meta regarding the recent outage as of yet. Several users have taken to Twitter to share their frustration in trying to send DMs to their contacts on both platforms. As per website services status tracker Downdetector, Instagram is showing heavy outages, starting from around 8pm on July 5, continuing to Wednesday morning. Instagram and Facebook Messenger appear to be down for several users, who are experiencing trouble while sending messages on both the Meta-owned platforms.
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